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Cookie Policy

Last Updated: February 2025

We believe transparency matters when it comes to how we collect and use data on planixgamon.com. This policy explains what tracking technologies we use and why they're important for delivering you a better experience.

What Are Cookies and Why Do We Use Them?

Cookies are small text files that get stored on your device when you visit our website. Think of them as digital sticky notes that help us remember your preferences and understand how you interact with our platform.

At PlanixGamon, we use these tracking technologies to make your experience smoother. They help us remember your login details, keep track of your dashboard settings, and understand which features you find most useful. This isn't about being nosy—it's about making sure our financial analysis tools work the way you need them to.

Real-world example: When you customize your investment portfolio dashboard, cookies remember your preferred layout and data visualization settings. Without them, you'd have to reconfigure everything each time you logged in.

Types of Tracking Technologies We Use

Not all cookies do the same thing. Here's how we categorize the tracking technologies on our platform:

Essential Cookies

These are the must-haves. They enable basic functions like page navigation, secure area access, and keeping you logged into your account. The platform simply won't work properly without them.

Functional Cookies

These remember your choices—things like your preferred language, regional settings for the Vietnam market, or which analytical tools you use most often. They make your experience more personalized.

Analytical Cookies

We use these to understand how investment professionals interact with our platform. Which features get used most? Where do people spend their time? This data helps us improve and develop new tools.

Performance Cookies

These track how quickly pages load, whether certain features are causing issues, and overall platform stability. They help us identify technical problems before they affect your work.

Specific Cookie Details

Cookie Name Purpose Duration
session_token Maintains your authenticated session while using the platform Session only
user_preferences Stores your dashboard configuration and display settings 12 months
analytics_id Helps us understand usage patterns and improve features 24 months
locale_setting Remembers your regional preferences for Vietnam market data 6 months

How Tracking Enhances Your Experience

Let me be specific about what these technologies actually do for you as an investment professional using our platform.

Personalized Analysis Tools

When you set up custom financial models or configure specific market indicators, cookies remember these settings. You can jump straight into your analysis without reconfiguring everything from scratch.

Performance Optimization

Our analytical cookies show us which features are most valuable to financial professionals. If we notice everyone's using a particular analysis tool, we know to invest more in improving it. Conversely, if something's barely touched, we can rethink whether it's worth maintaining.

Security and Fraud Prevention

Some tracking helps us detect unusual activity patterns that might indicate unauthorized access. This isn't about monitoring your work—it's about protecting your account and sensitive financial data.

Practical scenario: A client noticed their preferred currency display kept resetting. After investigating, we found a conflict between their cookie settings and browser configuration. Once resolved, their customizations persisted correctly across sessions.

Managing Your Cookie Preferences

You're in control here. While we recommend allowing cookies for the best experience, you can adjust settings through your browser. Keep in mind that blocking certain cookies might limit some platform functionality.

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Manage cookies

You can also clear existing cookies through these same browser settings. Just remember that doing so will log you out and reset your preferences.

Third-Party Tracking

We occasionally work with service providers who may set their own cookies. For example, if we integrate market data feeds or analytical services, those providers might use tracking to deliver their services effectively.

We're careful about who we work with and ensure any third-party tracking aligns with professional data handling standards. However, these external services operate under their own privacy policies, which we encourage you to review.

  • Market data providers for real-time financial information
  • Analytics platforms that help us understand platform usage patterns
  • Performance monitoring tools that alert us to technical issues
  • Security services that protect against unauthorized access

Data Retention and Your Rights

We don't keep cookie data indefinitely. Most analytical information gets anonymized and aggregated within 90 days. Session cookies disappear when you close your browser. Preference cookies stick around longer—typically 6 to 12 months—so we can remember your settings.

You have the right to:

  • Know what data we collect through cookies and tracking technologies
  • Access information about how we use this data to improve services
  • Request deletion of non-essential cookie data from our systems
  • Opt out of analytical tracking while still using core platform features
  • Update your preferences at any time through browser settings

If you want specific information about tracking data associated with your account, reach out to us. We'll walk you through what we have and what options are available.

Updates to This Policy

Technology changes, and so do privacy regulations. We review this policy regularly and update it when needed. If we make significant changes—especially anything that affects how we collect or use data—we'll notify active users directly.

The date at the top of this page shows when we last updated the policy. We recommend checking back occasionally, particularly if you have concerns about data privacy or tracking technologies.

Questions About Cookies or Tracking?

We know privacy matters, especially when you're working with sensitive financial data. If you have questions about how we use tracking technologies or want to discuss your specific concerns, we're here to help.

Contact us: [email protected]

Call: +84 977 841 507

Visit: 100 Lê Đình Chinh, Liên Nghĩa, Đức Trọng, Lâm Đồng 670000, Vietnam

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Providing professional financial analysis and investment intelligence for discerning professionals seeking actionable market insights.

Contact Information

100 Lê Đình Chinh, Liên Nghĩa
Đức Trọng, Lâm Đồng 670000
Vietnam

+84 977 841 507

[email protected]

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We store small data files on your device to remember your preferences and analyze how you interact with our platform. These help us provide better market insights tailored to your needs.